Plumbers 911 Chicago
June 2026 Combined Performance Report
Final Combined Reporting View
June 2026
Prepared July 10, 2026
Final Results From Combined June Reporting
Section 01
Combined Summary & Forward Outlook
Top-level summary of the final combined June 2026 results
The final combined June reporting shows 102 program-touching calls and 61 verified jobs. These totals bring all available June reporting into one consolidated result, providing a clear view of overall program activity without separating the underlying reporting streams.
June finished with a 65.7% answer rate and a 59.8% verified rate, making it the strongest verified-rate month of 2026 so far. The combined picture shows solid conversion when calls are answered, while the 35-call no-answer gap remains the primary opportunity for improvement.
102
Combined June
Calls
61
Verified Jobs
(Combined)
65.7%
Combined
Answer Rate
What the combined results reveal:
Opportunity Area: The combined June results show that 35 calls went unanswered. At the 59.8% verified rate, those missed calls represent roughly 21 additional jobs that may have been earned with full coverage. Norman missed 10 of those 35 (28.6%) and Another Plumbing missed 9 (25.7%) — together those two contractors account for more than half of June's capacity gap.
Section 02
Combined Executive Summary
Final combined June 2026 performance metrics
61
Verified Jobs
59.8% verified rate
6
Other
answered, untagged
35
Unanswered
34.3% of total
65.7%
Answer Rate
67 of 102 calls
These figures represent the final combined June results across all available monthly reporting. They are presented as one consolidated performance view of total activity, verified outcomes, unanswered calls, and overall rates.
Reporting Basis: All figures in this report are final combined totals and should be read as one consistent June result.
Section 03
June vs 2026 YTD Performance
Final combined results across all six months of 2026
JANUARY
124
combined calls
Answered
35%
Verified
32%
Missed
65%
FEBRUARY
64
combined calls
Answered
66%
Verified
50%
Missed
34%
MARCH
96
combined calls
Answered
81%
Verified
56%
Missed
19%
APRIL
120
combined calls
Answered
68%
Verified
48%
Missed
33%
MAY
107
combined calls
Answered
60%
Verified
56%
Missed
40%
JUNE ★
102
combined calls
Answered
66%
Verified
60%
Missed
34%
Month Total Verified No Answer Other Answer % Verified %
January 2026 124 39 81 4 34.7% 31.5%
February 2026 64 32 22 10 65.6% 50.0%
March 2026 96 54 18 24 81.3% 56.3%
April 2026 120 57 39 24 67.5% 47.5%
May 2026 107 60 43 4 59.8% 56.1%
June 2026 ★ 102 61 35 6 65.7% 59.8%
YTD Total (Jan–Jun) 613 303 238 72 61.2% 49.4%
June set the 2026 high-water mark for verified rate at 59.8% — overtaking May's 56.1% and March's 56.3%. Volume of 102 combined calls is in line with May's 107, while the answer rate improved to 65.7% from 59.8%. June delivered stronger overall efficiency while maintaining steady call volume.
Year-to-Date Combined Context: Through six months of 2026, the final combined results show 613 program-touching calls and 303 verified jobs — a 49.4% verified rate. The 238 unanswered calls (38.8% of combined volume) remain the program's largest performance opportunity.
Section 04
Combined Contractor Performance — June 2026
Final combined call outcomes by contractor, sorted by total volume
Contractor Total Verified No Ans Other Answer % Verified %
Norman241310158.3%54.2%
Aleck1182181.8%72.7%
Another1009110.0%0.0%
Bishop7700100.0%100.0%
Johns Service & Sales7700100.0%100.0%
David Soltwisch624033.3%33.3%
Mendel4400100.0%100.0%
Gs R321066.7%66.7%
Berwyn3300100.0%100.0%
Omega312033.3%33.3%
Walsh2200100.0%100.0%
Sherman2200100.0%100.0%
Goodberlet2200100.0%100.0%
Terry2101100.0%50.0%
HT Strenger2101100.0%50.0%
PJF211050.0%50.0%
John J Cahill211050.0%50.0%
Fidelity201150.0%0.0%
Ravinia1100100.0%100.0%
Unassigned*734042.9%42.9%
June Combined Total1026135665.7%59.8%
Reading the table: Each row shows that contractor's final combined activity for June 2026. *Unassigned: 7 contacts (6.9% of combined volume) had no city tag matched to routing, so the contractor could not be identified; included in totals but separated here.
Norman is the volume leader in June at 24 combined calls and 13 verified jobs (54.2% verified rate), though it still missed 10 calls — the program's largest single no-answer contributor. Aleck follows at 11 calls with an 81.8% answer rate and 72.7% verified rate, the best efficiency among high-volume contractors. Bishop and Johns Service & Sales each delivered a perfect month — 7 calls, 7 verified, zero missed. Another Plumbing answered only 1 of 10 combined calls (10.0% answer rate, 0 verified), remaining the clearest capacity bottleneck in the data. Mendel, Berwyn, Walsh, Sherman, Goodberlet, and Ravinia all posted 100% verified rates on smaller volumes.
Capacity warning: Norman and Another together missed 19 of 35 combined unanswered calls (54%). These two contractors handle the largest call volumes in the program. Any solution that supplements their answering capacity at peak times has the largest leverage on overall combined performance.
Section 05
Service Area & Top Markets
Geographic distribution of June 2026 inbound calls with available city information
Available city information shows June 2026 calls originated from over 40 distinct cities and communities across the greater Chicagoland area. Bristol led all markets with 8 calls — routed primarily to Another Plumbing. Calumet City was #2 with 4 calls. The top markets by inbound call volume are shown below.
1Bristol8 calls
2Calumet City4 calls
3Homewood2 calls
4Blue Island2 calls
5Geneva2 calls
6Sycamore2 calls
7Winfield2 calls
8South Holland2 calls
9Lockport1 call
10Riverdale1 call
11Mendota1 call
12South Elgin1 call
Section 06
Combined Insights & June Sentiment
What the final combined results tell us about June 2026
102 / 61
Strong Combined June Volume
June finished with 102 total calls and 61 verified jobs, producing the strongest verified rate of the year while maintaining call volume near May's level.
59.8%
Best Verified Rate of 2026
The 59.8% combined verified rate is the strongest month of 2026, overtaking May's 56.1% and March's 56.3%. The network is converting at a high rate when calls are answered.
35 Missed
Unanswered Gap — Norman & Another
35 calls went unanswered — 34.3% of combined volume. Norman missed 10 and Another missed 9 — together 54% of the gap. At the June verified rate, those 35 misses represent ~21 lost jobs.