Plumbers 911 Chicago
July 2026 Combined Performance Report
Final Combined Reporting View
July 2026
Prepared August 10, 2026
Final Results From Combined July Reporting
Section 01
Combined Summary & Forward Outlook
Top-level summary of the final combined July 2026 results
The final combined July reporting shows 178 program-touching calls and 102 verified jobs. This is the highest single-month call volume of 2026, bringing all available July reporting into one consolidated result.
July finished with a 64.0% answer rate and a 57.3% verified rate, the second-best verified rate of 2026 — trailing only June's 59.8%. The combined picture shows solid conversion at record volume, while the 64-call no-answer gap remains the primary opportunity for improvement.
178
Combined July
Calls
102
Verified Jobs
(Combined)
64.0%
Combined
Answer Rate
What the combined results reveal:
Opportunity Area: The combined July results show that 64 calls went unanswered. At the 57.3% verified rate, those missed calls represent roughly 37 additional jobs that may have been earned with full coverage. Norman missed 18 of those 64 (28.1%) and Another Plumbing missed 8 (12.5%) — together those two contractors account for over 40% of July's capacity gap.
Section 02
Combined Executive Summary
Final combined July 2026 performance metrics
102
Verified Jobs
57.3% verified rate
12
Other
answered, untagged
64
Unanswered
36.0% of total
64.0%
Answer Rate
114 of 178 calls
These figures represent the final combined July results across all available monthly reporting. They are presented as one consolidated performance view of total activity, verified outcomes, unanswered calls, and overall rates.
Reporting Basis: All figures in this report are final combined totals and should be read as one consistent July result.
Section 03
July vs 2026 YTD Performance
Final combined results across all seven months of 2026
JAN
122
calls
Ans
35%
Ver
32%
Miss
65%
FEB
64
calls
Ans
66%
Ver
50%
Miss
34%
MAR
96
calls
Ans
81%
Ver
56%
Miss
19%
APR
120
calls
Ans
68%
Ver
48%
Miss
33%
MAY
107
calls
Ans
60%
Ver
56%
Miss
40%
JUN
102
calls
Ans
66%
Ver
60%
Miss
34%
JUL ★
178
calls
Ans
64%
Ver
57%
Miss
36%
Month Total Verified No Answer Other Answer % Verified %
January 2026 122 39 79 4 35.2% 32.0%
February 2026 64 32 22 10 65.6% 50.0%
March 2026 96 54 18 24 81.3% 56.3%
April 2026 120 57 39 24 67.5% 47.5%
May 2026 107 60 43 4 59.8% 56.1%
June 2026 102 61 35 6 65.7% 59.8%
July 2026 ★ 178 102 64 12 64.0% 57.3%
YTD Total (Jan–Jul) 789 405 300 84 62.0% 51.3%
July delivered the highest combined volume of 2026 at 178 calls — well above June's 102 and the prior high of January's 122. The verified rate of 57.3% is the second-best month of the year, trailing only June's 59.8%, while the answer rate held at 64.0%. July shows the program can sustain strong conversion even as volume scales up significantly.
Year-to-Date Combined Context: Through seven months of 2026, the final combined results show 789 program-touching calls and 405 verified jobs — a 51.3% verified rate. The 300 unanswered calls (38.0% of combined volume) remain the program's largest performance opportunity.
Section 04
Combined Contractor Performance — July 2026
Final combined call outcomes by contractor, sorted by total volume
Contractor Total Verified No Ans Other Answer % Verified %
Norman492618563.3%53.1%
Aleck17124176.5%70.6%
David Soltwisch1054160.0%50.0%
Another1028020.0%20.0%
Old World927022.2%22.2%
Bishop6501100.0%83.3%
Walsh5500100.0%100.0%
Baethke532060.0%60.0%
Gs R532060.0%60.0%
Terry531180.0%60.0%
HT Strenger514020.0%20.0%
Mendel4400100.0%100.0%
Goodberlet431075.0%75.0%
Omega431075.0%75.0%
PJF413025.0%25.0%
Berwyn3300100.0%100.0%
Althoff312033.3%33.3%
Johns Service & Sales311166.7%33.3%
Fidelity2200100.0%100.0%
John J Cahill2200100.0%100.0%
Poehner211050.0%50.0%
Cr Leonard20200.0%0.0%
Park Ridge1100100.0%100.0%
Ravinia1100100.0%100.0%
Unassigned*17123282.4%70.6%
July Combined Total178102641264.0%57.3%
Reading the table: Each row shows that contractor's final combined activity for July 2026. *Unassigned: 17 contacts (9.6% of combined volume) had no city tag matched to routing, so the contractor could not be identified; included in totals but separated here.
Norman is the volume leader in July at 49 combined calls and 26 verified jobs (53.1% verified rate), though it also posted the program's largest single no-answer count — 18 missed calls. Aleck follows at 17 calls with a 76.5% answer rate and 70.6% verified rate, the best efficiency among high-volume contractors. Bishop turned in a strong month at 6 calls and an 83.3% verified rate, while Walsh and Mendel both went perfect — 5 for 5 and 4 for 4 respectively. Another Plumbing and Old World remained the clearest capacity bottlenecks, missing 8 of 10 and 7 of 9 combined calls (20.0% and 22.2% answer rates). Berwyn, Fidelity, John J Cahill, Park Ridge, and Ravinia also posted 100% verified rates on smaller volumes.
Capacity warning: Norman and Another together missed 26 of 64 combined unanswered calls (40.6%). These two contractors handle some of the largest call volumes in the program. Any solution that supplements their answering capacity at peak times has the largest leverage on overall combined performance.
Section 05
Service Area & Top Markets
Geographic distribution of July 2026 inbound calls with available city information
Available city information shows July 2026 calls originated from over 40 distinct cities and communities across the greater Chicagoland area. Calumet City led all markets with 6 calls, followed by Markham and Elmhurst at 5 each. The top markets by inbound call volume are shown below.
1Calumet City6 calls
2Markham5 calls
3Elmhurst5 calls
4South Holland4 calls
5Blue Island4 calls
6Carol Stream4 calls
7Dekalb3 calls
8Joliet3 calls
9Bristol3 calls
10University Park2 calls
11Streamwood2 calls
12Orland Park2 calls
Section 06
Combined Insights & July Sentiment
What the final combined results tell us about July 2026
178 / 102
Record Combined July Volume
July finished with 178 total calls and 102 verified jobs — the highest single-month volume of 2026, while the verified rate held strong at 57.3%.
57.3%
Second-Best Verified Rate of 2026
The 57.3% combined verified rate trails only June's 59.8%, and outpaces May's 56.1% and March's 56.3%. The network continues to convert well even at record volume.
64 Missed
Unanswered Gap — Norman & Another
64 calls went unanswered — 36.0% of combined volume. Norman missed 18 and Another missed 8 — together 40.6% of the gap. At the July verified rate, those 64 misses represent ~37 lost jobs.